Use our handy wallpaper calculator, available on every wallpaper product page. Find more information here.

It&#x2019;s important to note that our wallpaper is printed to order, so slight variations in colour can occur between batches.&#xA0;Therefore, we recommend ordering all the rolls you&#x2019;ll need in one go. &#xA0;It&#x2019;s also easy to calculate using our handy wallpaper calculator tool. This can be found on every wallpaper product page. &#xA0;Our digitally printed wallpapers come in two drops, a 3m height and a 2m height. And each roll is made up of either 4 x 3m panels, or 4 x 2m panels, each 45cm wide. &#xA0;If your walls are greater than this height, or you require further assistance with your wallpaper calculation, email our dedicated&#xA0;<a href="mailto:customerservices@houseofhackney.com">Customer Services</a>&#xA0;team.

How many rolls of wallpaper do I need?

Our wallpaper is printed on a high-quality substrate which makes it suitable for humid areas such as a bathroom. Explore further here.

Our wallpaper is printed on a high-quality substrate which makes it suitable for humid areas such as a bathroom. &#xA0;One important thing to consider is the wallpaper paste, which can cause issues if it gets wet.&#xA0;We recommend water based pre-mixed paste that is suitable for paste-the-wall installation. We also recommend using a good quality decorator&#x2019;s varnish, such as Polyvine Dead Flat Varnish. This should be applied after the wallpaper has been hung and is suitably dry. &#xA0;Be sure to pay particular attention to the seams and edges to help prevent any moisture from creeping behind the wallpaper and affecting the glue.

Can your wallpaper be used in a bathroom?

We usually advise using the same drop for your project. Learn more here.

We usually advise using the same metre drop for your project, as the pattern alignment cannot be guaranteed across the different roll lengths.&#xA0;If you need further assistance, please contact our&#xA0;<a href="mailto:ldn@houseofhackney.com">team</a>.

Can I use the 2m and 3m drop together?

The better the finish of your walls, the better the wallpaper will look. Find out more here.

<ul><li dir="ltr" style="text-decoration: none; font-family: Verdana, Geneva, sans-serif;">The better the finish of your walls, the better the wallpaper will look.</li><li dir="ltr" style="text-decoration: none; font-family: Verdana, Geneva, sans-serif;">Make sure that the wall is dry, clean, smooth and free from loose wallpaper particles and flaking paint.&#xA0;</li><li dir="ltr" style="text-decoration: none; font-family: Verdana, Geneva, sans-serif;">Scrape off any old, loose wallpaper, fill in any holes, or sand the walls down, for example.</li><li dir="ltr" style="text-decoration: none; font-family: Verdana, Geneva, sans-serif;">In most cases, there&#x2019;s no need to use a primer before installing our wallpaper.</li><li dir="ltr" style="text-decoration: none; font-family: Verdana, Geneva, sans-serif;">However, if you&#x2019;re working with a highly absorbent surface, like a newly plastered wall or one plastered within the last three years, it&apos;s important to seal it with a primer first. This helps prevent the paste from being absorbed too quickly, which could cause the wallpaper to shrink during installation.</li><li dir="ltr" style="text-decoration: none; font-family: Verdana, Geneva, sans-serif;">Tip: for the best finish, paint vertical stripes on the walls at 45cm intervals, using emulsion paint in a hue that matches the base colour of the wallpaper. Ensuring that if any wallpaper shrinkage occurs, it won&#x2019;t be visible. </li></ul>

How do I prepare my wall for wallpaper?

We recommend using a water-based pre-mixed paste suitable for paste-the-wall installation. Find more details here.

We offer a few types of wallpaper, each requiring a different installation method.&#xA0;You&#x2019;ll find the hanging method and recommended paste type listed on each product page,&#xA0;as well as outlined below:Digitally Printed &apos;Panel System&apos; Wallpaper:The majority of our wallpapers are digitally printed onto a woven substrate. For these, we recommend using a water-based, pre-mixed adhesive suitable for paste-the-wall&#xA0;installation, such as:&#xA0;- Beeline Yellow Top Wallcovering Adhesive&#xA0;- Solvite &#x2018;Paste the Wall&#x2019; Adhesive&#xA0;These can be found at most DIY stores or ordered online.Traditional Wallpaper: Our traditional wallpaper is made from a high-quality non-woven substrate. For this type, we recommend using a paste-the-paper&#xA0;adhesive.Click <a href="https://www.houseofhackney.com/pages/faq?hcUrl=%252Fen-GB%252Fhow-should-i-apply-the-wallpaper-paste-1410189" target="_parent" style=" text-decoration: none;">here&#xA0;</a>for our tips on how to apply the paste.If you are still unsure which paste to use for your wallpaper, please contact our <a href="mailto:customerservices@houseofhackney.com" target="_parent" style=" text-decoration: none;">Customer Care</a> team.&#xA0;

Which paste should I use when hanging the wallpaper?

Digitally Printed &apos;Panel System&apos; Wallpaper: <ul><li dir="ltr" style="text-decoration: none; font-family: Verdana, Geneva, sans-serif; font-size: 16px;">Our digitally printed &apos;Panel System&apos; wallpaper is best applied using the paste-the-wall&#xA0;method with a non-woven adhesive. You can find our recommended paste options <a href="https://www.houseofhackney.com/pages/faq?hcUrl=%252Fen-GB%252Fwhich-paste-should-i-use-when-hanging-the-wallpaper-757178">here</a>.</li><li dir="ltr" style="text-decoration: none; font-family: Verdana, Geneva, sans-serif; font-size: 16px;">Apply the paste evenly to the wall using a roller. Pasting between one and a maximum of three roll panels at a time is recommended.&#xA0;</li><li dir="ltr" style="text-decoration: none; font-family: Verdana, Geneva, sans-serif; font-size: 16px;">The adhesive must not dry before the wallpaper panel is hung.&#xA0;</li><li dir="ltr" style="text-decoration: none; font-family: Verdana, Geneva, sans-serif; font-size: 16px;">This wallcovering requires a smaller quantity of adhesive than a traditional paper wallpaper. Using too much paste can cause shrinkage.</li></ul>Traditional Wallpaper: <ul><li dir="ltr" style="text-decoration: none; font-family: Verdana, Geneva, sans-serif; font-size: 16px;">Our traditional wallpaper is best applied using the paste-the-paper&#xA0;method.</li><li style="font-family: Verdana, Geneva, sans-serif; font-size: 16px;">Use a roller to apply an even coat of paste to the back of the paper, working from the centre outwards to the edges.</li><li style="font-family: Verdana, Geneva, sans-serif; font-size: 16px;">Allow the wallpaper to &apos;soak&apos; for the time recommended by the paste manufacturer.</li><li dir="ltr" style="text-decoration: none; font-family: Verdana, Geneva, sans-serif; font-size: 16px;">Paste one strip at a time to avoid the paste drying out.</li></ul>Paste Application Tips: <ul><li dir="ltr" style="text-decoration: none; font-family: Verdana, Geneva, sans-serif; font-size: 16px;">If you&#x2019;re working on a newly plastered wall, you&#x2019;ll need to seal the wall with primer to prevent the paste from being absorbed by the plaster, which could cause the paper to shrink. </li><li dir="ltr" style="text-decoration: none; font-family: Verdana, Geneva, sans-serif; font-size: 16px;">Make sure that the adhesive is not forced out from between the joint and onto the front surface as this can damage the wallpaper.&#xA0;</li><li dir="ltr" style="text-decoration: none; font-family: Verdana, Geneva, sans-serif; font-size: 16px;">Tip: Use a brush along cornices and skirtings to minimise excess adhesive.</li><li style="font-family: Verdana, Geneva, sans-serif; font-size: 16px;">Wallpaper paste is sensitive to heat, so it&apos;s important to turn off central heating and keep the room well-aired before, during, and after application and drying. Do your best to wait 48 hours before turning the heating back on.</li></ul>

How should I apply the wallpaper paste?

If you’re working on a newly plastered wall, you’ll need to seal the wall with primer beforehand. Find more details here.

If you&#x2019;re working on a newly plastered wall, you&#x2019;ll need to seal the wall with primer beforehand to prevent the paste from being absorbed by the plaster, which will in turn cause the paper to shrink. Walls are considered newly plastered for up to 3 years.&#xA0; We advise for your walls to be dry, even and firm before starting. We would then recommend using any other water based pre-mixed paste that is suitable for paste-the-wall installation. Please find a helpful How To Guide <a href="https://www.houseofhackney.com/blogs/stories/how-to-hang-wallpaper-perfectly" rel="noopener noreferrer" target="_blank">here</a>.

Can I paper freshly plastered walls?

Digitally Printed &apos;Panel System&apos; Wallpaper:A single roll of our Panel System&#xA0;Wallpaper consists of 4 panels, each 45cm wide.Once unrolled, separate the panels by cutting along the dotted line.From here, lay the panels in the correct order 1/4, 2/4. 3/4, 4/4.&#xA0;Please note that the panels come off the roll in alternating directions, so you need to change the direction of panels 2 and 4 so that they are facing the correct way, ensuring all the panel headers are at the top. These are clearly labelled.The panels should be applied in numerical order from left to right. When you reach Panel 4, simply begin the next roll. Panel 1 of any new roll is designed to align perfectly with Panel 4 of any previous one.Trade tip:&#xA0;Install the wallpaper from the very top downwards to ensure the pattern aligns as intended. (If you choose to trim from the top of the panel, take extra care so the pattern matches correctly.)Digitally Printed &apos;2 Panel Repeat System&apos; Wallpaper (Roll A and Roll B):Our 2 Panel Repeat System Wallpapers are made in the same way as our panel system above.&#xA0;However, due to the larger-scale, it comes in two different rolls - Roll A and Roll B, designed to work together to create the full large-scale design. &#xA0;If you&#x2019;ve purchased more than one roll, you&#x2019;ll receive both versions. Each roll is clearly labelled at the top for easy reference.A single roll of our 2 Panel Repeat System&#xA0;Wallpaper consists of 4 panels, each 45cm wide.Start with Roll A.&#xA0;Once unrolled, separate the panels by cutting along the dotted line.From here, lay the panels in the correct order 1/4, 2/4. 3/4, 4/4.&#xA0;Please note that the panels come off the roll in alternating directions, so you need to change the direction of panels 2 and 4 so that they are facing the correct way, ensuring all the panel headers are at the top. These are clearly labelled.Once you&apos;ve applied the panels from Roll A in order of 1 to 4, continue with Roll B, again following the sequence from panel 1 to 4. If you&apos;re using a third roll, return to Roll A; for a fourth, go back to Roll B, and continue alternating in this way.For more detailed instructions, please refer to our installation <a href="https://cdn.shopify.com/s/files/1/0817/2725/8954/files/PLANTASIA_PDP_Automation_Asset_1.pdf?v=1726577500">guide</a>.Traditional Wallpaper: <div data-block="true" data-editor="f34p2" data-offset-key="e0jfj-0-0"><div data-offset-key="e0jfj-0-0">Our traditional wallpaper range is just that - traditional.&#xA0; Unlike our panel wallpapers, it comes as a continuous 10m roll and requires cutting and pattern matching during installation.</div> Tips:</div>We recommend painting rough stripes on the walls at 45cm intervals, using emulsion paint in a hue that matches the base colour of the wallpaper. Ensuring that if any wallpaper shrinkage occurs, it won&#x2019;t be visible.Slightly overlap each panel by a millimetre or so, so that the white edge of the paper cannot be seen.Please also refer to our <a href="https://www.houseofhackney.com/blogs/stories/how-to-hang-wallpaper-perfectly">online installation tips</a>.&#xA0;If you have any further questions, or if you&apos;ve purchased a different type of wallpaper, please contact our <a href="mailto:customerservices@houseofhackney.com">Customer Care</a> team for support.&#xA0;

How do I install House of Hackney wallpaper?

The better the finish of your walls, the better the wallpaper will look. Find our full installation advice here.

The better the finish of your walls, the better the wallpaper will look.&#xA0;Please ensure that your walls are dry, even and firm before starting &#x2013; this may mean scraping off any old, loose wallpaper, filling in holes or sanding the walls down.&#xA0;If the walls are a little on the old or uneven side, we suggest applying lining paper before hanging the wallpaper.If your walls are textured, i.e. an orange peel finish, then lining paper won&apos;t be sufficient. We would therefore recommend stripping the walls or re-plastering.Tip: When wallpapering a newly&#xA0;plastered wall, you&#x2019;ll need to seal the wall with primer beforehand to prevent the paste from being absorbed by the plaster, which will in turn cause the paper to shrink. &#xA0;

Is your wallpaper suitable for slightly textured walls?

House of Hackney does not offer installation services, but click here for our recommendations.

In the UK, we recommend using PAINT THE TOWN GREEN. They can be contacted on phil@paintthetowngreen.co.uk.&#xA0;Please contact our&#xA0;<a href="mailto:ldn@houseofhackney.com">team&#xA0;</a>for help finding decorators for other regions.

Can you recommend decorators?

Our printed to order wallpaper is bespoke, with a lead time of 7 working days. After dispatch, delivery typically takes an additional 1-2 working days. Find more information here.

Our printed to order wallpaper is bespoke, with a lead time of 7 working days for production. After dispatch, delivery typically takes an additional 1-2 working days.Deliveries are usually made between 9am. and 6pm, excluding public holidays, though some couriers may deliver slightly outside this time frame.Once your order is on its way, you&apos;ll receive an email from the courier with tracking details.

When will my wallpaper arrive?

Most of our wallpaper collection is made to order and non-returnable. Learn more here.

Our digitally printed wallpaper is mase to order and cannot be returned.&#xA0;Each roll is specially printed to minimise overproduction and reduce waste, ensuring we remain true to our mission of being not just sustainable, but regenerative.We recommend ordering a sample and using our online wallpaper calculator (found on each wallpaper product page) to ensure you are happy with what our House delivers to yours.You can return traditional wallpaper in its original condition within 14 days of receipt. If your wallpaper is traditional, it will be noted in the product name.

Can I return my wallpaper?

If your wallpaper becomes marked or stained, gently dab the area with a soft cloth or sponge and a little soapy water or mild detergent. Take care not to scrub and avoid using circular motions.Tip:&#xA0;Keep the water away from the seams.Use lukewarm water to get off all soap rests and leave the wallpaper to self dry.

How do I clean/wash my wallpaper?

Click here to find creative ways to give surplus wallpaper a beautiful new purpose.

<div data-block="true" data-editor="f7jf5" data-offset-key="3ntmv-0-0" id="isPasted">We aim to minimise waste wherever possible, which is why most of our wallpapers are produced to order.If you do find yourself with a little left over, there are plenty of creative ways to give surplus wallpaper a beautiful new purpose.Here are a few inspiring ideas to give leftover paper a new lease of life:</div><ul id="isPasted"><li data-block="true" data-editor="f7jf5" data-offset-key="b504a-0-0" style="font-family: Verdana, Geneva, sans-serif; font-size: 16px;"><div data-offset-key="b504a-0-0">Use it as cabinet backing to add a unique touch to your interiors.&#xA0;</div></li><li data-block="true" data-editor="f7jf5" data-offset-key="bv8fg-0-0" style="font-family: Verdana, Geneva, sans-serif; font-size: 16px;"><div data-offset-key="bv8fg-0-0">Wallpaper portions of wardrobes or drawers for a custom look.&#xA0;</div></li><li data-block="true" data-editor="f7jf5" data-offset-key="a8dvp-0-0" style="font-family: Verdana, Geneva, sans-serif; font-size: 16px;"><div data-offset-key="a8dvp-0-0">Utilise it as beautiful and unique gift wrapping.&#xA0;</div></li><li data-block="true" data-editor="f7jf5" data-offset-key="af543-0-0" style="font-family: Verdana, Geneva, sans-serif; font-size: 16px;"><div data-offset-key="af543-0-0">Create photography matting to showcase your favourite photos.&#xA0;</div></li></ul><div data-block="true" data-editor="f7jf5" data-offset-key="fv17p-0-0" id="isPasted">Here&#x2019;s an example of how we&#x2019;ve styled this in-house:</div><div data-offset-key="bbs0t-0-0"><img src="https://attachments.gorgias.help/5k0Dw70RZ56voQAM/hc/bVpA37l8yy7J5oEd/2025060311-f97b67a5-10d9-4a38-b115-d6df3a182a7c-b62afa92-a56d-465e-ba03-b5ff3607eec6.png" style="width: 300px;" class="fr-fic fr-dib"></div>

How can I use any wallpaper I have left over?

<h3 id="isPasted">Internal</h3><div rel="richtext"><ul><li style="font-family: Verdana, Geneva, sans-serif; font-size: 14px;">Apply your paste up and into the corner.</li><li style="font-family: Verdana, Geneva, sans-serif; font-size: 14px;">Make sure to match the edge of your paper into the corner, if needed follow it around by 2-3 cm.</li><li style="font-family: Verdana, Geneva, sans-serif; font-size: 14px;">Match up to the line of your previously hung piece - this may cause the paper to overlap with the adjoining wall.</li><li style="font-family: Verdana, Geneva, sans-serif; font-size: 14px;">Cut back the overlapping paper.</li><li style="font-family: Verdana, Geneva, sans-serif; font-size: 14px;">Push down the paper ensuring it meets the wall perfectly.</li></ul>External<ul><li style="font-family: Verdana, Geneva, sans-serif; font-size: 14px;">As you come to an external corner, wrap your wallpaper around it. If this causes overlap, cut back the overlapping paper.</li><li style="font-family: Verdana, Geneva, sans-serif; font-size: 14px;">Push down the paper ensuring it meets the wall perfectly. Top tip: If any overlap remains on your external corner ensure this stays wrapped around the corner and out of sight.</li></ul></div>

How do I wallpaper around corners?

Our wallpaper is tested for colour fastness to light and is highly resistant to fading, making it suitable for rooms with natural sunlight.For added protection, we recommend applying Polyvine Decorator&apos;s Varnish in Dead Flat, which has UV-blocking properties and helps protect against daily wear and tear.

Can your wallpaper be used in rooms with high sun exposure?

Looking for a past design? Chat with our team to see if it can be brought back to life.

If you&apos;re looking for a past design or colour, chat with our&#xA0;<a href="mailto:ldn@houseofhackney.com">team&#xA0;</a>to see if it can be brought back to life for your space.

Can I order a past or discontinued wallpaper design?

We work a 4 day-week, to allow us to spend more time with Nature. 

The Customer Care team will be reachable until 10:30pm BST, Monday to Thursday, and until 5:30pm BST on Fridays (excluding public holidays).

General enquiries and post purchase support: 
customerservices@houseofhackney.com

​UK Trade orders & product enquiries: 
uktrade@houseofhackney.com

International Trade​ orders & product enquiries:​ 
rowtrade@houseofhackney.com

We work a 4 day-week, to allow us to spend more time with Nature. 

The Customer Care team will be reachable until 10:30pm BST, Monday to Thursday, and until 5:30pm BST on Fridays (excluding public holidays).

.

House of Hackney

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